What are the recommended system requirements for accessing Xdrive with a Macintosh?
Xdrive Web supports Mac OS X using the Safari v.1.2.4 browser, or above.

Back To Top

Do you offer an Xdrive Desktop application for the Macintosh?
Unfortunately, no. Xdrive is working to release a Mac-compatible Desktop application, but no release date has been set.

Back To Top

How can I upload multiple folders and/or files into my Xdrive using a Macintosh?
Uploading folders to a Macintosh is the same as with a PC. For detailed instructions, see Uploading Folders.

We recommend that you visit the Minimum System Requirements page to ensure that you are able to use the folder upload applet with your Macintosh.

We also recommend that you update your Java Runtime Environment (JRE) to ensure compatibility with our upload applet. You can download the latest Java Runtime Environment directly from Sun Microsystems.

Back To Top

Why does my folder download to a ZIP file?
When you download either an entire folder or multiple files from your Xdrive account, Xdrive will compress those files and download them as a ZIP file.

If you do not have software installed on your Mac that can open and read the ZIP file format, you will need to download and install an application to do so. There are many free utilities available for managing ZIP files on a Macintosh, the most popular being Stuffit Expander.

Back To Top

Can I schedule automatic backups with a Macintosh?
Unfortunately, Xdrive Desktop, the software used to schedule automatic backups, is only available for the Windows Platform at this time.

Xdrive is working on releasing Macintosh compatible Desktop software, but no release date has been set.

Back To Top

I do not have the latest operating system installed on my Macintosh. Can I still use Xdrive?
It is still possible for you to use Xdrive with Macintosh operating systems released prior to OS X. However, since our testing involves Macintosh OS X only, you may encounter unsupported issues.

If you are using an earlier version of the Macintosh operating system, the Netscape Navigator web browser works best. However, we recommend upgrading to Mac OS X, and using the Safari browser in order to fully benefit from your Xdrive account.

Back To Top

What web browser works best with Mac OS X?
Xdrive recommends using the latest Safari browser (currently 2.0) when using your Xdrive account with Mac OS X.

Xdrive also supports Netscape Navigator and Microsoft Internet Explorer for Macintosh, but Safari works best.

Back To Top

If I am using a Macintosh, can I share files and folders with people who are using a PC or vice versa?
It is possible to share files between PC and Macintosh users however Xdrive recommends that this be done using Mac OS X and above only.

Operating systems prior to Mac OS X save some files differently, and it is possible to corrupt those files when opening them from a PC. Using Mac OS X will prevent this from occurring.

Back To Top